Yesterday, we’ve seen some reasons as to why your Facebook page might not be giving you the results you had originally hoped for. But there are actually more issues that could be the cause of the problem. Today, we will examine some more of these and will give you a few solutions that you can employ as well.
Here are some more reasons behind common Facebook problems and ways to resolve them:
You don’t participate in the conversation
If you start seeing some responses to your posts, or people posting stuff on your Facebook page, you should respond to them. Do this from the very beginning. If your fans see your page and notice that you don’t bother to answer questions or comments that others have made, they will figure: nah, why bother? They won’t answer me either, so I’m just wasting my time by commenting.
It has been shown that companies which engage their users actively on Facebook get better results: more participation, more shares and more likes, which results in more fans coming in and more sales.
You don’t update your page consistently
This is another turn off for users. If your page isn’t updated on a regular basis, it just looks like a ghost town: there are a few things there, but in general, it looks lifeless and deserted. Many people won’t be too comfortable speaking on your page if they notice they will be alone. And if you haven’t posted anything in quite a while, they may assume you’ve simply abandoned your page or that your company went out of business. So once again, the users will think: why bother? I’m just wasting my time here.
Now it’s important not to exaggerate in the other sense either. Don’t post just for the sake of posting. Have something useful to say, but post once every few days at least. This will make your page look more alive and inviting.
Your target audience doesn’t use Facebook much
They all say that Facebook is simply the best in the world when it comes to social media. Hey, everyone, no matter their age group or interests, uses Facebook, right? True, but there are some who use it less than others. Figure out what your target audience is. Then, figure out what social networking sites they use.
If you have something that’s really artistic, maybe using Instagram or Pinterest may draw more attention to your business, as these networks are heavier on the “visual sharing” aspect of things. If you’re in the B2B industry, perhaps your audience members use Facebook for personal reasons, but not so much for business. They prefer to use LinkedIn. Also, don’t forget discussion boards, forums and other niche specific online communities. These are social sites too!
This doesn’t mean that you should simply scrap your Facebook page thinking that it’s useless. It’s not. Having a presence on various social networks can be beneficial, but you need to be aware that some networks will give you better results than others.