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Learn From Social Media

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Learn From Social Media


Social media sites like Twitter and Facebook can be a great marketing tool if you know how to use them the right way. They can also be an incredible source of valuable information if you know what to look for. Social media sites can teach you a lot about your target audience, and their needs and wants.

Search

Take the time to do a series of searches related to your niche on social media every week. Pick a set of terms, or phrases that relate directly to what you’re doing, and search them on social media. The results will contain people talking about your niche, and what’s going on in it. If you take the time to read through some of those results, you’ll get two things out of ┬áit. First, you’ll get new friends and followers. By taking the time to connect with the people you find through these searches, you’re gaining high quality friends and followers. Second, you’re gaining valuable information about what people in your niche are talking about. The more you know about their interests, the better off you’ll be in the long run.

Polls

Set up a poll on your website that asks questions about your customers, and their wants and needs, and what they think of your products. Use social media to spread that poll around to your friends and followers. If you’ve been using social media the right way, and interacting with them on a regular basis, they’ll most likely leap at the chance to give you feedback. If you don’t get the response you’re hoping for right off the bat, create a contest around the poll, and offer one lucky poll taker a prize.

Questions

If you want to know something about your customers, just ask. By asking questions on social media sites, you’re achieving two different things. First, you’re interacting with your friends and followers in a meaningful way. Second, if they’re answering your questions, you’re learning about them and their needs at the same time.

By spending some time with social media, you can turn it into a valuable market research tool. The more you can learn about your customers, the better equipped you’ll be to sell your products to them.

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