Tag Archive | "Negative Feedback"

Using Fiverr to Make Money: Part 2

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Using Fiverr to Make Money: Part 2

Now one thing that many sellers of services on Fiverr want to know is: how do I get my gigs to become more popular and thus make more money from them? Obviously, this is a quite a valid question as the goal of everyone that provides services on Fiverr is to make as much money as possible. So how do you increase your earnings? Here are some very efficient ways that you can employ to make the most out of Fiverr:


  • Give People What They Want


If your gigs are something that a lot of buyers on Fiverr want, then you will obviously get a better chance at making money from them. When you are on the Fiverr main page, you will see a section in the bottom right that consists of gig requests. If you can do some of the gigs that many people need done, then you should definitely offer them up for sale.


  • Create a Catchy Headline


Unless you are offering a gig that is extremely unique, chances are that there will be many other sellers on Fiverr who will be offering the same thing than you. In this case, you will really need to do your best in order to make a good first impression and stand out from the crowd. Your headline, which is the title of your gig, should be interesting, unique and catch the eye of the viewer. Basically, it should stand out from all the other headlines and create interest in the mind of the viewer.


  • Offer Samples of Your Work if Possible


If you do a gig where you can easily show a sample or two of work that you have done previously, then you should definitely include a link to it in your offer. For example if you design small web pages, you could include a link to some websites that you have built. This will make you appear a lot more trustworthy in the eyes of buyers, as they will have proof that you are capable of doing what you say you will do.


  • Build a Good Reputation


Fiverr uses a feedback system where people can leave either positive or negative feedback, accompanied by a comment. If you want more people to buy gigs from you, then you will need to srive to build a good reputation on the site. This is very simple: provide good quality work on time and you will get positive feedback. Buyers are more likely to buy gigs from those who have a lot of positive feedback, so doing great work will pay off in the long run.


  • Learn From Others


Look at some of the top sellers on Fiverr, especially those that are offering the same kind of gig than you. How do they word their headline? What do they put in their description? These are all things that you would need to consider, as you would be learning from those that are the most successful on Fiverr.

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Selling on eBay: Keeping Your Buyers Happy

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Selling on eBay: Keeping Your Buyers Happy

One main part of succeeding as an eBay seller would be to keep your buyers happy and satisfied with the products that you offer as well as the service you give them. Now how do you do that? There are a few simple ways to accomplish this.


  • Provide a Good Item Description


Many, if not the majority of, cases of customers being unhappy with what they purchased on eBay arises from the fact that they either misunderstood the item description or it wasn’t clear enough. This is a common source of conflicts between buyers and sellers, but it can be avoided relatively easily. Here is how:


  • Upload clear pictures of the item


Avoid using stock photos. It is much better to put up pictures of the item that you are selling that you took yourself. A cheap digital camera or a cell phone cam will do. If applicable, take pictures of the product, as well as everything that will come with it such as accessories, etc. This will give the buyer a clear idea of what they will be receiving.


  • Describe the condition of the item accurately


If the item is brand new and in the box, then obviously it can be sold as “new”. Don’t try to pass off a refurbished item as a new one, as it simply is not. There are times where you need to open the box and use the item to test it or to prepare it for sale. One common example is a cell phone that you’ve unlocked with software. Obviously, you need to take it out of the box and use it for that to happen. While it is still a “new” item, you should include that in the description. Most buyers won’t mind and actually understand the logic behind this. However, if you don’t mention this you may very well one day end up with a buyer leaving negative feedback and saying “OMMGGGG!!!!! the seller said it was brand new but there was a fingerprint on the side of the phone and a spec of dust on the screen! Liar! Thief!!!”


  • If there is some damage to the item or something missing, mention that


If the item that you are selling does not come with items that would normally be necessary or at least useful to operate it, then you should let the buyers know in your description. For example, selling a laptop without a power cord or a gaming console without its controllers. Make sure that this is mentioned in a clear and visible way in your description.


Also, if you are selling an item that has some damage to it or is not fully functional, then you need to advise buyers of this as well. For example, if you are selling an iPhone that has a broken screen (many buyers get these to part them out or to repair them), then make sure your listing says in big bold letters that the screen doesn’t work.

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What You Can Learn From Twitter

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What You Can Learn From Twitter

If you read this site, you probably already know you can use Twitter to promote your website. What you might not know is that it can also be a valuable market research tool. Twitter can help you learn a lot about your audience, and their opinions about your products.

Solicited Feedback

If you have a large number of followers that are interested in your products, poll them whenever you want some feedback about a feature. Just ask your users a question, and wait for some responses. If you don’t get any responses right away, ask again later. The responses to your questions will give you some idea of the overall attitude of your customers toward your products.

Unsolicited Feedback

If your followers care about your products, they’ll @reply you and let you know what they think of your stuff. Take that criticism to heart. Unsolicited feedback is the most honest feedback you’ll ever get. Unsolicited feedback comes from customers that genuinely care about your products. If you get a lot of positive feedback about a product, try to apply the best features of that product to other products. If you get a lot of negative feedback about a product, try to improve the features your users didn’t care for before launching another product in the same line.

Search Results

Even if they’re not addressing their comments your users might still be talking about your products. Once a week, do a Twitter search for your products, and your company name. Keep an eye on what people are saying about you in the search results, and you can get a good idea of how people feel about your company and your products. You can also use the search results to get an understanding of what topics your niche is interested in.

Twitter is an extremely useful tool for marketing your site, and your products, but it’s just as useful in developing your marketing strategies. Pay attention to your user’s feedback, and keep up on your niche’s interests by doing frequent searches, and you will be able to keep evolving your marketing strategies in a profitable direction.

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