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Selling on eBay: Keeping Your Buyers Happy

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Selling on eBay: Keeping Your Buyers Happy


One main part of succeeding as an eBay seller would be to keep your buyers happy and satisfied with the products that you offer as well as the service you give them. Now how do you do that? There are a few simple ways to accomplish this.

 

  • Provide a Good Item Description

 

Many, if not the majority of, cases of customers being unhappy with what they purchased on eBay arises from the fact that they either misunderstood the item description or it wasn’t clear enough. This is a common source of conflicts between buyers and sellers, but it can be avoided relatively easily. Here is how:

 

  • Upload clear pictures of the item

 

Avoid using stock photos. It is much better to put up pictures of the item that you are selling that you took yourself. A cheap digital camera or a cell phone cam will do. If applicable, take pictures of the product, as well as everything that will come with it such as accessories, etc. This will give the buyer a clear idea of what they will be receiving.

 

  • Describe the condition of the item accurately

 

If the item is brand new and in the box, then obviously it can be sold as “new”. Don’t try to pass off a refurbished item as a new one, as it simply is not. There are times where you need to open the box and use the item to test it or to prepare it for sale. One common example is a cell phone that you’ve unlocked with software. Obviously, you need to take it out of the box and use it for that to happen. While it is still a “new” item, you should include that in the description. Most buyers won’t mind and actually understand the logic behind this. However, if you don’t mention this you may very well one day end up with a buyer leaving negative feedback and saying “OMMGGGG!!!!! the seller said it was brand new but there was a fingerprint on the side of the phone and a spec of dust on the screen! Liar! Thief!!!”

 

  • If there is some damage to the item or something missing, mention that

 

If the item that you are selling does not come with items that would normally be necessary or at least useful to operate it, then you should let the buyers know in your description. For example, selling a laptop without a power cord or a gaming console without its controllers. Make sure that this is mentioned in a clear and visible way in your description.

 

Also, if you are selling an item that has some damage to it or is not fully functional, then you need to advise buyers of this as well. For example, if you are selling an iPhone that has a broken screen (many buyers get these to part them out or to repair them), then make sure your listing says in big bold letters that the screen doesn’t work.

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Why Avoiding “Cheap” Hosts is a Good Idea

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Why Avoiding “Cheap” Hosts is a Good Idea


When searching for web hosting, you may have seen companies that offer you really inexpensive hosting, such as $2 a month for an unlimited plan without any commitment. Obviously, these prices are attractive, but there must be some catch, right? Well in many cases, these hosting companies are places that you should stay away from if you are serious about your online business. Here are some reasons as to why:

  • They are usually not real “web hosting companies”

What is meant by that is that they don’t have their own offices, staff, servers and connections. In most cases, these cheap hosting providers actually rent a server from another web host and then resell the space to their customers in an effort to make money. But what could be worse is simply one person buying a server and then plugging it into their internet connection at home. Obviously, don’t expect much in terms of reliability with that kind of arrangement.

  • They don’t provide good support

It would be very rare for such a company to give you 24/7 customer service and technical support. In most cases, the only way you have of getting in touch with them is by email or by opening up a support ticket on their website. It can take several hours, or even days for them to get back to you. Don’t assume that if they have a toll free number and claim that they offer “24/7 support” that they are actually a real hosting company with staff standing by to take your call. Any kid can get a toll free number and then just forward it to his cell phone. Many times, you will find that when you try calling them, no one is available and you are told to leave a message.

  • They haven’t built a reputation in the web hosting industry

These inexpensive hosts are usually “no name” companies that have not built a reputation and have not been reviewed by many customers. As such, you will have trouble actually trying to find out whether they offer good service or not. Buying hosting from a reputable company is the key when you want stable and secure hosting. Consider this: which one would be a better MP3 player? A real iPod, or some Chinese imitation that sells for $10? The same principle applies to web hosting as well. You are much better off sticking with the known companies and brands if you want decent service.

  • Security and reliability could be a further problem

Professional web hosting companies know how to keep their servers running in optimal condition and how to secure them from attacks by hackers, viruses and malware. A no-name hosting company might not. In fact, they may cut down costs by not even making any backups, so if data is lost due to a server malfunction or hacking, it could be gone forever unless you have made your own backup copy first.

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Becoming An Online Freelance Writer: What Does It Take

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Becoming An Online Freelance Writer: What Does It Take


For those of you who have thought about being an online freelance writer, here is some information that will help you out on your new journey to making money by writing content on the internet. Being a freelance writer in the online world is not as difficult as it may seem in the first place. In most cases, you won’t need to have much literary talent. After all, most online writing jobs involve writing information and advertising, rather than works of fiction. Therefore, you won’t need experience in writing epic novels that have won awards for best literary work of the century.

But there are a few things that you will need. One of them is a capacity to learn quickly. When you freelance online, you will be writing about various different topics. Sure, you could be an expert in one or two of them, but it’s going to be quite hard to only get work related to things that you are knowledgeable about. When you write about things that you’re not very familiar with, you are going to need to do some research on the topic quickly. This isn’t like in high school where you get two weeks to turn in your research paper. You will need to be able to find the necessary information that you need online and use it to write the article. For example, you may need to write a review about a certain model or cell phone or car. This would involve finding the specifications and details on the subject, as well as looking up online comments to see what other people are saying about it.

This is why it is always a good idea to keep yourself on top of the news and what goes on in different industries. That way, you would be better prepared and already have some information about your disposal if you are asked to write about, say a new social networking site that has become very popular, or a revolutionary new mobile device that is changing the world of communication.

As a freelance writer, you need to be reliable and be able to meet deadlines. You also need to pay attention to client instructions in order to make sure that your work will reflect what the client wanted. By doing quality work and delivering it on time, you will be very likely to get regular clients which can be quite profitable for you.

Another thing that you must have is the ability to work fast. Especially when you are just starting out, most article writing jobs will only pay you from $5 to $10 per 500 word article. Now if it takes you all day just to produce one article, it will not be a very lucrative activity for you. Learn to optimize your research to be able to get the info that you need quicker and also be able to rapidly write down what you are thinking about.

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