Are you, or do you want to become a reseller of web hosting services? A web hosting reseller is an online services provider that gives clients web hosting services, by reselling server space from another hosting company. While for some, this can become a very profitable business, many web hosting resellers are actually small companies where the owner operates the host as a “side business” making a few hundred dollars per month, to complement their other online activities.
If you would like to succeed as a reseller of web hosting services, then you will find the following tips quite useful:
- Resell From a Quality Host
Obviously, all of the actual web hosting will be taking place on another company’s server, therefore you will be dependent on them to provide the service to your customers. This means you are essentially going to be creating a business partnership with them. Research the host in question and get some unbiased reviews, especially concerning their reliability. Do take note, that as web hosting is a very competitive industry, the internet is full of fake “reviews” that are left by affiliates that are paid a commission every time someone signs up for service through their site. This is why you should avoid “Top Ten Host” sites, where all the reviews are actually created by the webmaster and not the user. Look for some hosting review sites which let users post their opinions and look up the host’s name on webmaster or online business forums. This will truly get you a better picture of their quality.
- Get An Unlimited Plan if You Can
If you want your hosting offer to be as attractive as possible to your users, then you must give them a generous allotment of disk space and bandwidth. Obviously, this will not be possible if you just go with the cheapest reseller plan that has the least web space. You should instead go for a web host that offers you a reseller package which is unlimited. Therefore, you can create unlimited accounts for your customers, host unlimited domains and also you will have unlimited web space for your users. Unlimited hosting reseller plans typically cost around $100, but they are very well worth it.
- Provide Good Support
While you may not be able to provide 24 hour a day phone support, do strive to be available to your users as much as possible. If you just have a few dozen users, this will not really be difficult. Be available on live chat whenever you are on the computer. Respond to support tickets and email inquiries promptly. You can do this simply by having your business email forwarded to your smart phone. Many people have social media updates on their phone anyways, so as an entrepreneur, you should get notifications when your customers contact you and respond to them quickly on your phone, even if you are not in front of a PC. Responding to emails within a few hours maximum is considered a good business practice.