Better Use of Social Media

We all know that social media use is very important to promote a business online. In fact, the majority of businesses, both large and small, now have a social media presence. But there are a few things that you should know if you want to make the most out of your social media marketing efforts. Here are a few tips that are used by some of the leading online marketers:

 

  • Understand Your Audience and What They are Looking For

 

Having an understanding of who will read your social media pages will allow you to tailor your overall marketing strategy to their needs. For example, if you want to get maximum response to your new posts, you should time them correctly. If the majority of your readers will be working between 9 to 5, for example, making new posts during these hours will not get you as much readership as you want, as by the time the user gets home and logs into his Facebook account, your update will probably be buried under a dozen others on their news feed.

 

You should also consider what your audience is looking for when they visit a company’s social media page. Some may be motivated by discounts and saving as much money as possible on their next purchase. Others may be looking for the latest and most innovative products in your niche without too much regard as to how much they cost. Then, there are readers who also want to be informed about some of the happenings in your industry without feeling that they’re constantly being marketed to and enticed to buy something from you.

 

  • Encourage User Participation and Feedback

 

Remember that social media pages allow two-way communication and aren’t just a “billboard” for you to promote your products. Encourage your users to talk to you on your page, by asking them what type of content they would find useful, or what they think of a certain post. This will help capture people’s attention and keep them engaged. You may also get some good ideas on what you would want to post on your page in the future.

 

If you want to know a bit more of what your users think, consider creating a poll or short survey and post it on your page. Ask users what they think of a certain piece of niche related news, how they use products they’ve bought from you, how they like to shop online, etc. While this may not be the most scientifically correct way of gathering market research data, it can give you some ideas on what you can do to improve your business overall.

 

  • Get Everyone Involved

 

Should all your staff be involved in your social media efforts, or should you have a dedicated team to manage your pages? Actually, it’s best if everyone was involved at some level. Tomorrow we will see how everyone in your business can participate to improve your social media presence.

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