Selling just about anything online can be extremely challenging. Every product imaginable is already for sale somewhere on the internet, and that means you need to set your product apart from the crowd in order to get it to sell well. One of the best ways to get your product some positive attention is to get a lot of favorable user testimonials up on your website. There are two sure fire ways you can generate some quality user testimonials from your customers.
The first is to offer them something in return for their testimonial. By “something” we don’t mean money. Your customers won’t trust a paid testimonial. In fact, paid testimonials can even lead to a negative impact on sales. Customers get the impression that if you have to buy your testimonials, there must be something wrong with the product, or even that you were paying for favorable testimonials only. Instead of money, consider offering them a discount on their next purchase, or a coupon they can use whenever they’d like.
The other sure fire method is to simply ask your customers for testimonials. A week after they receive the product, send them an email asking them to submit a testimonial. Also, if you have any promotional videos up on your site for the product, make mention right in the video that testimonials are appreciated. If you have a Facebook, or Twitter account, send out a message occasionally asking your users to submit testimonials. You don’t want to bombard your customers with requests, but asking occasionally is likely to yield results, even if you’re not offering anything in exchange for the testimonial.
Once you have some testimonials coming in, it’s important to be clear about what information you are going to share about the customer. For example, some people might prefer that you only show their initials, rather than their full name. Others might be OK with their first name, and last initial. Some people might be comfortable with you showing what town their from, others might not. It’s a good idea to yield to the customer’s wishes and display their name the way they want you to. It’s better to have more testimonials up than not, so it’s OK to sacrifice some of those details in exchange for having one more testimonial on your site.
Ask your customers for testimonials, offer them incentives, and honor their wishes. If you do those things, you’ll have a lot of high quality testimonials up in no time.
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